To Our Valued Customers:
While the situation surrounding the COVID-19 virus remains uncertain, rest assured our outstanding team at Kooy Brothers is ready to assist you with all your equipment, parts, service and financing needs in a clean and safe environment.
Our store at 1919 Wilson Avenue, Toronto is OPEN with slightly adjusted business hours. Please check hours regularly on google as they are subject to change.
We ask for your patience at this time as we are limiting the number of people allowed in our store at one time. We ask that while in store, you use proper self distancing of 2M when speaking with our employees and when passing other customers. Also we ask that if you have cared for someone who is ill with COVID-19 or you yourself are not feeling well and are exhibiting any cold symptoms, that you please refrain from coming into the store.
If you would prefer not to come in person, then we encourage you to take advantage of our online store at www.kooybros.com where you can expect the same quality products, parts and accessories that you would find in store. You can purchase online and choose our contact free curbside pick up option!
We currently have many of our most popular parts for sale online however if you cannot find the part you’re looking for please call us and we will be happy to assist you.
*NOTE: Please do not order online in our parking lot and expect immediate delivery to your vehicle. When your item is ready for pick up you will receive an emailed notification saying so - until then please respect that our staff is extremely busy and are trying their absolute best to accomodate everyones needs at this time.
To all our valued customers and friends,
- Kooy Brothers will be reducing our hours of operation to 7:30am-4:30pm effective Thursday, March 19, 2020.
- Effective Thursday March 19th, Kooy Brothers will be going to 50% staff work schedule to help combat the spread of COVID-19. We will do what we can to provide you with the absolute best service possible during this difficult time and ask for your patience and understanding.
- We have a user friendly, ecommerce website (www.kooybros.com) that you can continue to purchase products or parts off of.
Whether you call in store to order a product or you ordered online, you can pick-up your purchase outside our store building at the designated CURBSIDE PICK UP area. Call us upon your arrival and we will take your purchase out to you. P: 416-242-3513.
- For the safety of our staff members and other customers we ask that if you are feeling ill or have been taking care of someone who is ill, or you have travelled in the last 14 days, to please refrain from coming to the store and observe the suggested self-isolation protocols. We also ask that while in-store, you respect the following in-store protocols:
- Stay and wait behind marked yellow lines
- Limit the touching of counters, computers, phones and the sharing of stationary
- Maintain a healthy safe distance from staff and other customers
We thank you for taking time to read our COVID-19 updates. We will continue to quickly send any new information as it comes. We realise that you rely on us and we are motivated to continue to help you as best we can while trying our absolute best to slow the spread of this virus.